Wednesday, March 9, 2011

Easy to Correct and Glad to Do It: The Dale Carnegie Method

Commentary: This is a continuing series of posts reviewing Dale Carnegie's book 'How to Win Friends and Influence People'. This program is attractive in professional relationships due to it's time tested advice for those moving up the ladder of success. I have been introduced to Dale Carnegie training not once but twice. I attended Naval Aviation Officer Candidate School or AOCS during 1988 through which Dale Carnegie principles were first introduced to me, at least in part. Years later during 1999, I attended the Dale Carnegie school and coursework introducing me again to the Dale Carnegie method and principles.  I will be detailing only one principle a week in a shorter post in order to for you to digest the information. This series  may be reviewed at All the Principles in One Post
Make the Fault Easy to Correct

Making a change or correcting a problem is easier if the gap between where you at and the destination seems achievable or at least achievable in a series of micro steps. Humans are in need of hope. Hope has to be achievable. Without hope the drive to become something greater or achieve a goal is lost.  If you desire to help others to improve, remember to use, 
Principle 29: Use encouragement. Make faults seem easy to correct

Make People Glad a to Do What You Want
When people feel involved in the process and are included in the counsel, they are more apt to do what you need them to do. Leaders should:
  • Be sincere.
  • Know exactly what they nĂ©ed the other party to do.
  • Be empathetic.
  • Consider the benefits that person will receive from the suggestions
  • Match those to benefits to the other person's wants
  • When making the request put it terms the other person will understand and benefit.
People are more likely to follow along if you,
Principle 30: Make the other person happy about doing the things you suggest

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