Friday, November 8, 2013

Comebacks at Work Series Posts


Everyone has been in a situation when they are put on the spot or just never had the right thing to say or in some cases said the wrong thing.  Moreover, there are a host of characters in the workplace and people need to learn how to not only communicate with then but also manage.  ComaBacks at Work discusses the underlying conditions that feed your handling of these situations and people. Then looks to methods and language to better steer the conversations into more productive outcomes.

We will cover then chapters in the book "Comebacks at Work" over the next several weeks. This series of postings will discuss using communication methods to gain control of circumstances and reduce your chances of becoming a target.  I'll attempt to couple these when appropriate with other authors works such as Dale Carnegie or Stephen Covey.

If interested and taking Dale Carnegie courses, ask to modify the lessons to encompass some of the topics here to gain valuable practice.  There are also executive grooming training and coaching as well as 'imageers' (image engineers) that help develop your presentation.  Imageers are common to politicians, senior military officers, and other people often in the public sphere. Nonetheless, with all this training and skill development, if the culture of the organization is poor or the leadership is weak then the best thing to maintain until you can egress.

ComeBacks At Work

Introduction / Chapter 01The Art of the ComeBack / Why Communications Matters

Chapter 02: Getting Started


Chapter 04: Perils of Patterns


Chapter 06: Choosing a Relevant Comeback

Chapter 07: The Gut Check





Conclusion / Summary: Final Thoughts

Reference:

Reardon, K.K., (2010). Comebacks at work: using conversation to master confrontation. (1 ED.). Harper Collins publishers, New York.

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